Terms and Conditions

General Cancellation Policy (all events):

	•	Once purchased, tickets are non-refundable.

	•	If you are unable to attend, you are welcome to transfer your ticket to another guest. Please notify us of any name changes in advance.

	•	In the unlikely event that we (The Ruby Supper Club) must cancel an event for reasons other than weather, guests will be offered a full refund or the option to transfer to another date.

Weather Policy (Secret Garden / Outdoor Events only):

	•	Our Secret Garden Supper Clubs and Garden Parties are unique open-air, under-the-stars experiences. These are outdoor-only events and therefore subject to the weather.

	•	In the event of adverse weather, the event will be rescheduled to a new date.

	•	All tickets will automatically transfer to the new date.

	•	Tickets for outdoor events are non-refundable.

	•	This policy does not apply to our indoor events (including The House Restaurant and winter supper clubs), which will go ahead as scheduled regardless of weather where possible.